Privacy Policy
Adams Connect
Effective Date: July 28, 2026 Last Updated: July 28, 2026
Adams Connect ("Adams Connect," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit adamsconnect.com (the "Site") or engage our IT and technology installation services.
By using the Site or engaging our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Adams Connect is a Pennsylvania-based, solo-operated IT services business providing networking installations (UniFi), Odoo implementation and consulting, smart home and AV installation, structured cabling, network storage setup, and related technology services.
If you have questions about this Privacy Policy or how your information is handled, you can reach us at the contact details listed in Section 10.
2. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
When you fill out a contact form, request a quote, sign a service agreement, or otherwise communicate with us, we may collect:
- Name
- Email address
- Phone number
- Mailing or service address
- Details about your project, property, or technology needs
- Payment and billing information, if you engage us for paid services (see Section 3)
- Any other information you choose to include in messages to us
b) Information Collected Automatically
Our Site is hosted on Odoo, which may automatically log limited technical information when you visit, such as:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Referring website or search terms
We do not currently use Google Analytics or third-party advertising/tracking cookies on the Site. If this changes in the future, we will update this Privacy Policy accordingly.
c) Information From Service Delivery
If you engage us for services, we may collect additional information necessary to complete the work, such as details about your network, devices, home or business layout, and existing technology infrastructure. This information is used solely to deliver the contracted service.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes
- Schedule, deliver, and manage the services you request
- Process invoices and, where applicable, payments
- Communicate with you about your project (via email, phone, or our client management system)
- Maintain business records, including service agreements and Odoo Sign documents
- Improve our website and services
- Comply with legal and tax obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Payment Information
Depending on how you choose to pay for services, payment may be processed through Odoo's invoicing system or a third-party payment processor integrated with Odoo. We do not store full credit card numbers on our own systems — payment processing is handled by our payment provider(s) in accordance with their own security and privacy practices. We recommend reviewing the privacy policy of any payment processor used at checkout.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as our website/CRM platform (Odoo), email hosting provider (Namecheap Private Email), and DNS/security provider (Cloudflare). These providers only receive the information necessary to perform their function and are not authorized to use it for their own marketing purposes.
- Payment processors, if you pay online, solely to complete your transaction.
- Legal authorities, if required to comply with a law, regulation, subpoena, or legal process, or to protect the rights, property, or safety of Adams Connect, our clients, or others.
- A successor business, in the event of a sale, merger, or transfer of business assets, subject to standard confidentiality obligations.
6. Cookies
The Site may use limited, functional cookies necessary for basic operation (for example, to remember form entries or maintain session functionality through Odoo). We do not currently use cookies for advertising or cross-site tracking. Most browsers allow you to block or delete cookies; doing so may affect certain Site functionality.
7. Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Maintain business, tax, and legal records as required by Pennsylvania and federal law
- Resolve disputes and enforce agreements
Project-related information (such as network details) is retained only as long as reasonably necessary to support the service provided or any warranty/follow-up work.
8. Data Security
We take reasonable measures to protect your information, including secure hosting infrastructure, HTTPS encryption on the Site, and email authentication (SPF/DKIM/DMARC) to help prevent spoofing. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have rights to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to our legal and business record-keeping requirements
- Opt out of non-essential communications
To exercise any of these rights, contact us using the information in Section 10.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Adams Connect Website: adamsconnect.com Email: info@adamsconnect.com
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.